Getting through the summer safely together

Enjoy the summer safely

Here you will find everything about the COVID-19 code of conduct for an unforgettable summer on the Schmittenhöhe.

FAQ'S

Frequently asked questions - you will find the answers here!

With the latest COVID-19 regulations, there are no longer any special restrictions for the use of cable cars. The 3G proof & FFP2 mask requirements no longer exists. The government recommends to wear a mask in closed rooms for self-protection reasons.

With the latest COVID-19 regulations, there are no longer any special restrictions for the use of cable cars. The 3G proof & FFP2 mask requirements no longer exists. The government recommends to wear a mask in closed rooms for self-protection reasons.

With the latest COVID-19 regulations, there are no longer any special restrictions for the use of mountain restaurants. The 3G proof & FFP2 mask requirements no longer exists. The government recommends to wear a mask in closed rooms for self-protection reasons.

Our most important measures at a glance

What we do for you!

  • Signposts and information points in the ski area: These point out our code of conduct at the cable cars and in the entire ski area.
  • Organized queuing areas: We will organize the queuing areas regardless of the current legal requirements in such a way that groups of people standing close together are avoided as far as possible.
  • Hand hygiene: We have installed sufficient hand disinfection options for you in our indoor cable car systems.
  • Number of people: There are no restrictions in capacity.
  • Disinfection measures: We disinfect all cable car cabins on a regular basis. Disinfection measures are also carried out regularly in elevator cabins, escalators, sanitary facilities, ski depots and first aid rooms.  Furthermore, our cable cars are regularly cleaned by a 3D disinfection using Biotech3D-ultrasound. Here you can find detailed information about this special disinfection.
  • None of our trains run for more than 12 minutes.
  • For information: There is only a risk of infection if you stay in closed rooms for a longer period and if the specified minimum distance to other people is not reached. It is up to you to decide whether you want to enter a cabin that already has people.

  • FFP2 mask and temperature measurement: For employees who come into contact with guests it is recommended to wear a FFP2. Before starting work, all employees are measured daily for their body temperature.
  • Contact details: In order to be able to react quickly when a suspected case occurs, the contact details of visitors to our restaurants and catering establishments are recorded voluntarily. The data will be deleted from the system after 28 days in compliance with data protection regulations.
  • Digital menu / beverage cards: In our service restaurants, the menu and beverage cards can also be called up via QR code.
  • Cleaning: Our companies are intensifying a large number of hygiene and cleaning measures in a targeted manner. This applies, for example, to the cleaning or disinfection of tables / bar areas in the company's own restaurants, as well as handrails, door handles and sanitary facilities. Shortening the intervals between filter cleaning in ventilation systems also ensures additional protection and safety.

What you can do to protect yourselves and others!

Please keep sufficient distance to strangers.

If possible, please ventilate the lift during your journey.

 Please observe the general rules of hygiene and wash your hands regularly. Disinfectant dispensers are available in the indoor area of the lift stations.

 Please do not leave your used protective masks or handkerchiefs in the lifts but dispose of them properly. In the lift station areas, there are waste bins available.

 Please follow the recommendations for conduct and the instructions of our employees
 and especially observe the applicable hygiene regulations.

 When possible, make non-cash payments or use the online ticket shop.

Please demonstrate personal responsibility and protect your health as well as the health of your fellow human beings.

If you have symptoms that could indicate a possible COVID-19 infection (fever, cough, sore throat, loss of taste/smell, ...), please stay in your accommodation and contact the reception of your accommodation or a doctor immediately.

Purchase your tickets contactless!
Shop now

From you we request!

Please follow our COVID-19 Code of Conduct and enjoy your stay in the ALPIN CARD region.

We will continually evaluate the situation and adapt our Code of Conduct to fall in line with any changes regarding legal or regulatory requirements.

This information will be updated on an ongoing basis!
(Status: 15th April 2022)